{"id":2066,"date":"2026-05-11T16:32:25","date_gmt":"2026-05-11T13:02:25","guid":{"rendered":"https:\/\/dayexc.ir\/stakeholder-voice\/"},"modified":"2026-05-12T06:18:02","modified_gmt":"2026-05-12T02:48:02","slug":"stakeholder-voice","status":"publish","type":"page","link":"https:\/\/dayexc.ir\/en\/stakeholder-voice\/","title":{"rendered":"Stakeholder Voice"},"content":{"rendered":"\t\t
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We are with you every hour of the day and night.<\/div>

Bank Day Exchange is the constant companion of customers<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Email<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Website<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Voicemail<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Fax<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Filing a complaint<\/div>

Your complaint will be registered by the customer relations department.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Complaint classification<\/div>

Your complaint will be reviewed and categorized by the Customer Relations Unit.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Prioritizing complaints<\/div>

Complaints are prioritized by the customer relations department.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Handling by the relevant unit<\/div>

Your complaints will be handled through the relevant unit.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Announcement of the result<\/div>

The result of the investigation and handling will be announced through communication channels with the customer.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

We are with you every hour of the day and night. Bank Day Exchange is the constant companion of customers Email Website Voicemail Fax Filing a complaint Your complaint will be registered by the customer relations department. Complaint classification Your complaint will be reviewed and categorized by the Customer Relations Unit. Prioritizing complaints Complaints are […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2066","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dayexc.ir\/en\/wp-json\/wp\/v2\/pages\/2066","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dayexc.ir\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dayexc.ir\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dayexc.ir\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dayexc.ir\/en\/wp-json\/wp\/v2\/comments?post=2066"}],"version-history":[{"count":1,"href":"https:\/\/dayexc.ir\/en\/wp-json\/wp\/v2\/pages\/2066\/revisions"}],"predecessor-version":[{"id":2067,"href":"https:\/\/dayexc.ir\/en\/wp-json\/wp\/v2\/pages\/2066\/revisions\/2067"}],"wp:attachment":[{"href":"https:\/\/dayexc.ir\/en\/wp-json\/wp\/v2\/media?parent=2066"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}