We are with you every hour of the day and night.
Bank Day Exchange is the constant companion of customers
Email
Website
Voicemail
Fax
Filing a complaint
Your complaint will be registered by the customer relations department.
Complaint classification
Your complaint will be reviewed and categorized by the Customer Relations Unit.
Prioritizing complaints
Complaints are prioritized by the customer relations department.
Handling by the relevant unit
Your complaints will be handled through the relevant unit.
Announcement of the result
The result of the investigation and handling will be announced through communication channels with the customer.